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Dialogue 5
A: (on the phone) Hello? Smith here.
B: Oh, Mr. Smith, my name is Melva Miller. You don¡¯t know me, but I¡¯m a friend of Mike Black.
A: Oh, yes?
B: When I told Mike I was coming to live here he gave me your name, and suggested that I give you a ring. I was wondering if you could give me some advice.
A: I¡¯ll be pleased to if I can. What can I do for you?
B: Well, I¡¯m looking for a place to live. Mike thought that as you¡¯re an estate agent you might know of something suitable.
A: Yes, I think I can help you. Why don¡¯t you come round and see me? Do you know where my office is?
B: Yes. I¡¯ve got the address.
A: Good. Where are you now?
B: I¡¯m at the post office.
A: Oh, well, that¡¯s just a few minutes walk from my office. Come round and see me now.
B: Thank you very much, Mr. Smith.
A: Not at all.
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Dialogue 6
A: Good morning. Marketing Department. Can I help you?
B: Good morning. This is Mr. Kubat. I ordered five barrels of your pure water a week ago, but they haven¡¯t arrived yet.
A: Oh, I¡¯m sorry, Sir. I¡¯ll check it immediately. Can I have your full name, address and phone number?
B: Yes. Bruce Kubat, 480 Jinling Road, 5653-0198.
A: Thank you, Sir. I¡¯ll check it with our delivery department and call you back in fifteen or twenty minutes. Please accept our sincere apologies.
B: Oh, that¡¯s all right. I¡¯ll be waiting for your call. Bye-bye.
A: Bye-bye and thank you for calling.
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Words and Expressions
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