¡¡¡¡780.Why are you leaving your present job£¿
¡¡¡¡ÄãΪºÎÒªÀ뿪ÏÖÖ°ÄØ£¿
¡¡¡¡781.I'm desirous to leave my present employment so that I can improve my position and have more responsibilities.
¡¡¡¡ÎÒÏ£ÍûÀ뿪ÏÖÖ°¾ÍÊÇΪÁËÌá¸ßÎÒµÄְλºÍ»ñµÃ¸ü¶àµÄÔðÈΡ£
¡¡¡¡782.I'd like you to tell me some of what you've been doing recently.
¡¡¡¡ÎÒÏëÇëÄã¸æËßÎÒÄã×î½üÒ»Ö±ÔÚ×öʲô£¿
¡¡¡¡783.Every day I go to work on time to guarantee the proper operation of the front desk.
¡¡¡¡ÎÒÿÌ찴ʱÉϰ࣬ÒÔ±£Ö¤Ç°Ì¨¹¤×÷µÄ˳Àû½øÐС£
¡¡¡¡784.We accept booking£¬tell about room rates£¬find out how the bill will be paid and help the guests to check in and check out.When some guests want to have cancellations£¬change rooms or extend a reservation£¬we should always offer our help with courtesy.
¡¡¡¡ÎÒÃǽÓÊܶ©·¿¡¢½âÊÍ·¿¼Û¡¢¿´¹Ë¿ÍÒÔʲô·½Ê½½áË㣬°ïÖú¹Ë¿ÍÈëס¼°½áÕË¡£Èç¹ûÓй˿ÍÒªÇóÈ¡ÏûÔ¤¶©¡¢»»·¿¼ä»òÑÓ³¤×¡ËÞʱ¼ä£¬ÎÒÃÇ×ÜÊǸøÓèÖܵ½·þÎñ¡£
¡¡¡¡785.In what way do most clients check out£¿
¡¡¡¡¶àÊý¹Ë¿ÍÒÔʲô·½Ê½½áÕË£¿
¡¡¡¡786.Most clients check out by credit card£¬traveller's cheques or Master card.Our hotel doesn't accept personal cheques.
¡¡¡¡¶àÊý¹Ë¿ÍÓÃÐÅÓÿ¨¡¢ÂÃÐÐ֧Ʊ»òÍòÊ´￨½áÕË¡£ÎÒÃDz»½ÓÊܸöÈË֧Ʊ¡£
¡¡¡¡787.How do you deal with a reservation mix-up£¿
¡¡¡¡ÄãÃÇÈçºÎ´¦Àí¶©·¿³öÏֵIJî´í£¿
¡¡¡¡788.If we are booked solid£¬I would first of all apologize to the clients for this mistake.Then I'll ask them to rest on the chairs while I contact another hotel for them.
¡¡¡¡Èç¹ûËùÓз¿¼ä¶¼ÒѶ©Í꣬ÎÒÏÈÏò¹Ë¿ÍµÀǸ£¬È»ºóÇëËûÃÇ×øÏÂÐÝÏ¢£¬ÎÒΪËûÃÇÁíÍâÁªÏµÒ»¸ö±ö¹Ý¡£
¡¡¡¡789.What would you do if the guest's total bill exceeds the credit limit£¿
¡¡¡¡Èç¹û¹Ë¿ÍµÄÕ˵¥³¬¹ýÐÅÓÿ¨ÏÞ¶îÔõô°ì£¿
¡¡¡¡790.I would ask if the guest is willing to pay the difference by cash.If not£¬I'll try to get permission from the office which set the limit to extend credit over that amount.
¡¡¡¡ÎÒÏÈÕ÷Çó¹Ë¿ÍÒâ¼û£¬¿´ËûÊÇ·ñÔ¸ÒâÓÃÏÖ½ðÖ§¸¶²î¼Û¡£Èç¹û²»Ô¸ÒâµÄ»°£¬ÎҾͺͷ¢¿¨»ú¹ØÁªÏµ£¬¿´Äܲ»ÄÜÀ©´óÏÞ¶î¶È¡£
¡¡¡¡791.Why are you interested in working with our hotel£¿
¡¡¡¡ÄãΪºÎ¶Ôµ½ÎÒÃDZö¹Ý¹¤×÷¸ÐÐËȤ£¿
¡¡¡¡792.My past work experience is closely related to this job.I am confident of doing the job well.Therefore I am desirous to get this post.
¡¡¡¡ÎÒ¹ýÈ¥µÄ¾ÑéͬÕâ·Ý¹¤×÷ÃÜÇÐÏà¹Ø£¬ÎÒÓÐÐÅÐÄ°ÑËü×öºÃ¡£Òò´ËÎÒºÜÏëµÃµ½Õâһְλ¡£
¡¡¡¡793.Don't you like the work£¿
¡¡¡¡Ä㲻ϲ»¶ÄǷݹ¤×÷Âð£¿
¡¡¡¡794.I liked the work. However£¬ the hotel is too small for me to widen my experience.
¡¡¡¡ÎÒϲ»¶ÄǷݹ¤×÷£¬µ«ÄǼұö¹Ý̫СÁË£¬ÄÑÒÔÔö³¤ÎҵŤ×÷¾Ñé¡£
¡¡¡¡795.There are not many foreign guests in the hotel.As an Eng£lish major£¬I'd like to take a more challenging job.That's the reason why I want to come here for a job.
¡¡¡¡ÎÒÃÇÄǼұö¹ÝûÓжàÉÙÍâ¹ú¿ÍÈË£¬×÷ΪһÃûÓ¢ÓïöλÔÓéÀֵǼÈë¿ÚÏÂÔصÄѧÉú£¬ÎÒÏë×öһЩ¸ü¾ßÌôÕ½ÐԵŤ×÷¡£Õâ¾ÍÊÇÎÒΪʲôҪÀ´´ËӦƸµÄÔÒò¡£
¡¡¡¡796.How long have you been working there£¿
¡¡¡¡ÄãÔÚÄǶù¸É¶à³¤Ê±¼äÁË£¿
¡¡¡¡797.I've been working there since 1996.
¡¡¡¡ÎÒ´Ó1996ÄêÆð¾ÍÔÚÄǼұö¹Ý¹¤×÷¡£
¡¡¡¡Dialogue A
¡¡¡¡£¨I= InterviewerÖ÷ÊÔÈË A= ApplicantÉêÇëÈË£©
¡¡¡¡A£ºExcuse me. May I see Mr. John Watt£¬ the manager£¿
¡¡¡¡I£ºIt's me. What can I do for you£¿
¡¡¡¡A£ºI have come at your invitation for an interview.Nice to meet you£¬Mr Watt.
¡¡¡¡I£ºNice to meet you£¬too.Please sit down.
¡¡¡¡A£ºThank you£¬Sir.
¡¡¡¡I£ºI've invited several candidates to come today.You are the first one to have arrived. I hope that the early bird will catch the worm.
¡¡¡¡A£ºI hope so.
¡¡¡¡I£º May I have your name£¿
¡¡¡¡A£ºI am Beijiang Zhang.
¡¡¡¡I£ºHow do you spell your surname£¿
¡¡¡¡A£ºZhang¡ª¡ªZ.H.A.N.G.
¡¡¡¡I£ºNow tell me what university you were graduated from.
¡¡¡¡A£ºI was graduated from Nanjing University.
¡¡¡¡I£ºWhat was your major in the university£¿
¡¡¡¡A£ºMy major is English.
¡¡¡¡I£ºNo wonder you speak English so fluently.
¡¡¡¡A£ºThank you for your compliment£¬sir.
¡¡¡¡I£ºWhere are you working now£¿
¡¡¡¡A£ºI'm working at Baodao Hotel.
¡¡¡¡I£ºI would like you to tell me some of what you have been doing recently.
¡¡¡¡A£ºOK.Every day I go to work on time to guarantee the proper operation of the front desk.We accept booking£¬tell about room rates£¬find out how the bill will be paid and help the guests to check in and check out. When some guests want to have cancellations£¬change rooms or extend a reservation£¬we should always offer our help with courtesy.
¡¡¡¡I£ºIn what way do most clients check out£¿
¡¡¡¡A£º Most clients check out by credit card£¬traveller's cheques or Master Card.Our hotel doesn't accept personal cheques.
¡¡¡¡I£ºHow do you deal with a reservation mix£up£¿
¡¡¡¡A£ºIf we are booked solid£¬I would first of all apologize to the clients for this mistake.Then I'll ask them to rest on the chairs while I contact another hotel for them.
¡¡¡¡I£º What would you do if the guest's total bill exceeds the credit limit£¿
¡¡¡¡A£ºI would ask if the guest is willing to pay the difference by cash.If not£¬I'll try to get permission from the office which set the limit to extend credit over that amount.
¡¡¡¡I£ºYou seem to have done a good job.Why would you come here to apply for the job£¿
¡¡¡¡A£ºOurs is a small hotel.There are not many foreign guests every year.As an English major£¬I'd like to take a more challenging job.That's the reason why I want to come and work in your hotel.
¡¡¡¡I£ºHow long have you been working there£¿
¡¡¡¡A£ºI've been working there since 1996.
¡¡¡¡I£ºCould you tell me your expectation in salary£¿
¡¡¡¡A£ºThe average salary for department managers is OK.
¡¡¡¡I£ºHave you got any other extra requirements£¿
¡¡¡¡A£ºNo.
¡¡¡¡I£º We'll grant you a commencing salary of 3£¬500 yuan a month.Is that acceptable to you£¿
¡¡¡¡A£ºI think to.
¡¡¡¡I£º How can we contact you about our final decision£¿
¡¡¡¡A£ºYou can call me at this number during the work hours.
¡¡¡¡I£º We'll get in touch with you by next Monday. Thank you£¬Mr. Zhang for your interest in our hotel.
¡¡¡¡A£ºThank you£¬Mr. Watt.I hope to see you again.
¡¡¡¡I£ºI hope so.
¡¡¡¡Notes ×¢ÊÍ
¡¡¡¡1.It's me.
¡¡¡¡ÎÒ¾ÍÊÇ¡£
¡¡¡¡2.You are the first one to have arrived.I hope that the early bird will catch the worm.
¡¡¡¡ÄãÊǵÚÒ»¸öÀ´µ½µÄ£¬ÎÒÏ£Íû½Ý×ãÕß»á´ïµ½Ä¿µÄ¡£
¡¡¡¡The early bird will catch the worm.
¡¡¡¡ÊÇÒ»¾äÑèÓÒëΪ£ºÔçÆðµÄÄñ¶ùÓгæ³Ô¡£
¡¡¡¡3.No wonder you speak English so fluently.
¡¡¡¡ÄѹÖÄãµÄÓ¢ÓïÈç´ËÁ÷Àû¡£
¡¡¡¡No wonder£¨that£©¡
¡¡¡¡Äѹ֡¡£¬¡¡²»×ãΪÆ棬È磺
¡¡¡¡He had made a thorough investigation.No wonder he knew so much about it.
¡¡¡¡Ëû½øÐÐÁ˳¹µ×µÄµ÷²é£¬ÎÞ¹ÖËû¶Ô´ËÊÂÁ˽âºÜ¶à¡£
¡¡¡¡4.Thank you for your compliment£¬sir.
¡¡¡¡Ð»Ð»ÄãµÄ¿ä½±£¬ÏÈÉú¡£
¡¡¡¡5.The average salary for department managers is OK.
¡¡¡¡²¿ÃžÀíµÄƽ¾ù¹¤×ʼ´¿É¡£
¡¡¡¡Words and Expressions
¡¡¡¡recently ad.×î½ü£¬½üÀ´
¡¡¡¡guarantee v.±£Ö¤
¡¡¡¡the front desk £¨±ö¹ÝµÄ£©Ç°Ì¨¹¤×÷
¡¡¡¡Front Office Manager ǰ̨¾Àí
¡¡¡¡room rates ·¿¼ä¼Û¸ñ
¡¡¡¡check in µÇ¼ÇÈëס
¡¡¡¡check out ½áÕË
¡¡¡¡cancellation n.È¡ÏûÔ¤¶©
¡¡¡¡reservation n.Ô¤Áô¡¢Ô¤¶©
¡¡¡¡with courtesy ÀñòµØ£¬¿ÍÆøµØ
¡¡¡¡client n.¹Ë¿Í£¬Î¯ÍÐÈË
¡¡¡¡credit card ÐÅÓÿ¨
¡¡¡¡traveller's cheque ÂÃÐÐ֧Ʊ
¡¡¡¡Master Card ÍòÊ´￨
¡¡¡¡personal cheque ¸öÈË֧Ʊ
¡¡¡¡×¢Ò⣺ ChequeÔÚÓ¢ÓïÖÐÒ²¿ÉƴдΪcheck.
¡¡¡¡book solid ¿ÍÂú
¡¡¡¡exceed v.³¬¹ý
¡¡¡¡compliment n.ÔÞÑ³ÆÔ޵Ļ°
¡¡¡¡commencing salary Æðн
¡¡¡¡get in touch with Óë¡¡ÁªÏµ
