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I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their by as much as 15%. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders. ÏÖ½÷¸½Éϱ¾¹«Ë¾Ð¼۸ñ±í£¬Ð¼۸ñ½«ÓÚ±¾Ôµ×ÉúЧ¡£³ýÁË´æ»õ³äÔ£µÄÉÌÆ·Í⣬ÆäÓà´ó²¿·Ö»õÆ·¾ùÒѵ÷Éý¼Û¸ñ¡£ÊǴε÷ÕûÔ­ÒòÊÇÔ­²ÄÁϼ۸ñÉý·ùÉÏÕÇ10%¡õ£¬Ò»Ð©³Ð°üÉ̵ļ۸ñµ÷Éýµ½15%¡£ ¹ýÈ¥40Ä꣬±¾¹«Ë¾Éú²úµÄ»úÆ÷Æ·ÖÊÓÅÁ¼¡¢ÐÔÄÜ¿É¿¿¡£½ñΪȷ±£²úÆ·ÖÊÁ¿£¬Î¨ÓÐÉÔΪµ÷Õû¼Û¸ñ¡£ÉÏÊöÇé¿ö£¬»¹Íû¿¼ÂÇ¡£Ô¸ÄÜÓë¹ó¹«Ë¾±£³Ö½ôÃܺÏ×÷¡£
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We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter. ³ÐÃÉÀ´ÐÅÔÞÑï±¾¹«Ë¾ÌṩµÄ¿Õµ÷άÐÞ¹¤³Ì·þÎñ£¬ÐÀϲ²»ÒÑ¡£ÎåÄêÇ°¿ªÒµÖÁ½ñ£¬ÂÅ»ñ¿Í»§À´º¯¼Î½±£¬±¾¹«Ë¾ÈÙÐÒÖ®ÖÁ¡£ÐÀϤ¹ó¹«Ë¾Ê¶¼¼ÊõÈËÔ±µÄ·þÎñ£¬ËûÈÕ¿ÁÓÐÈκÎÐèÒª£¬ÒàÇëÓë±¾¹«Ë¾ÁªÂ磬±¾¹«Ë¾¶¨µ±ÌṩÓÅÐ㼼ʦ£¬½ß³ÏЧÀÍ¡£Ôڴ˽÷ÔÙÖÔÐĸÐл¹ó¹«Ë¾µÄÔÞÉÍ£¬²¢Çë¼ÌÐø±£³ÖÁªÂç¡£
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Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings. лл5ÔÂ5ÔÂÈÕÀ´º¯²éѯ¹ØÓÚæú³ñÕÖÉÀµÄÊÂÒË¡£ ±¾¹«Ë¾Ö»Éú²úæú³ñ²¼ÁÏ£¬¹©Ó¦·Ä֯ƷÅú·¢É̺ÍÖÆÔ쳧¼Ò£¬²¢Ã»ÓÐÖÆÔì³ÉÒ£¬Òò¶øδÄܽÓÊܹó¹«Ë¾¶©»õ£¬½÷ÖÂÍò·ÖǸÒâÈ»¶ø£¬±¾¹«Ë¾ÀÖÒâÍƼö±¾µØÒ»¼ÒÉú²úÓÅÖÊÄÐ×°µÄ¹¤³§£¬ÏàÐÅ¿É°´¹ó¹«Ë¾Éè¼ÆµÄ¿îʽÖÆÔì·ûºÏÅ·ÖÞ×î¸ß±ê×¼µÄ·þ×°£ºÉß¿Ú¹¤ÒµÇøÌì¶ì·Ä֯Ʒ¹«Ë¾¡£ ¸Ã³§µÄË¿³ñ²¼ÁÏÈ«Óɱ¾¹«Ë¾¹©Ó¦£¬Ë溯ÁËʲÑù±¾ÒÔ¹©²éÔÄ£¬Èç¹ó¹«Ë¾ÈÏΪÊʺÏ£¬±¾¹«Ë¾ÀÖÒ⸺Ôð¹©Ó¦ËùÐè²¼ÁÏ¡£Ô¸ÉÏöλÔÓéÀÖ¹Ù·½appÏÂÔضԹó¹«Ë¾ÓÐËù°ïÖú¡£ ½÷×£ÉúÒâÐË¡£¬ÊÂÊÂ˳´ï¡£
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Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include. ¸Ðл1ÔÂ26ÈÕÀ´ÐÅ¡£¶ÔÉÏÔ¹ó¹«Ë¾¸ü»»ËùÐè»õÆ·£¬Î¨¿ÖÀàËÆʼþÔÙ·¢Éú£¬±¾¹«Ë¾Éú²ú¡¢ÔËÊäºÍ³ö¿Ú²¿¾­ÀíÒÑÉÌÒéÖƶ©¸üÓÐЧ·½·¨´¦Àí¹ó¹«Ë¾ÊÂÎñ£¬²¢Îª´ËÌرðÉè¼ÆÇåµ¥¡£ ËæÐÅ·îÉϸÃÇåµ¥£¬¹©¹ó¹«Ë¾½ñºó¶©»õÖ®Óᣵ±ÖаüÀ¨ÌØÊâ¹æ¸ñ¡¢°ü×°ÒªÇóºÍéË˵Ã÷µÈÀ¸Ä¿£¬ÏàÐŴ˾ÙÓÐÖú±¾¹«Ë¾Ìṩ¸ü¼Ñ·þÎñ£¬´Ù½øË«·½ºÏ×÷¡£ÈçÓûÔöÉèÈκÎÀ¸Ä¿ÓÚ¸ÃÇåµ¥ÉÏ£¬¿ÒÇó»Ýʾ¡£
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Thank you for your enquity of 25 August.We are always pleased to hear from a valued customer.I regret to say that we cannot agree to your request for technical information regarding our software security sysytems.The fact is,that most of our competitors also keep such information private and confidential.I sincerely hope that this does not inconvenience you in any way.If there is any other way in which we can help. do not hesitte to contact us again. 8ÔÂ25ÈÕÐÅÊÕϤ£¬½÷´ËÖÂл¡£ À´ÐÅÒªÇó±¾¹«Ë¾ÌṩÓйØÈí¼þ±£ÃÜϵͳµÄ¼¼ÊõöλÔÓéÀÖ¹Ù·½appÏÂÔØ£¬µ«¼øÓÚͬÐÐÏòÀ´ÊӸõÈöλÔÓéÀÖ¹Ù·½appÏÂÔØΪ»úÃÜÎļþ£¬±¾¹«Ë¾Ò಻±ã͸¶£¬ÉÐÆí¼ûÁ¡£ÎÒÕæ³ÏµØÏ£ÍûÕâÑù²»»á¶Ô¹ó¹«Ë¾Ôì³É²»±ã¡£ÈçÐè±¾¹«Ë¾Ð­ÖúÆäËûÊÂÒË£¬»¶Ó­Ëæʱ´Í¹Ë´¹Ñ¯¡£ ×£ÒµÎñÕôÕôÈÕÉÏ!
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We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly. ³ÐÃɶàÄê»Ý¹Ë£¬±¾¹«Ë¾¸Ð¼¤Íò·Ö¡£È»½üÀ´ºÏ×÷³öÏÖÎÊÌ⣬Áî·þÎñˮ׼δÄÜ·ûºÏ¶Ô·½ÒªÇ󣬱¾¹«Ë¾Îª´ËÌáÓDz»ÒÑ¡£ ¹ó¹«Ë¾²É²¿·¢³ö¶¨µ¥ºó£¬ÔÙÈý¸ü¸ÄÄÚÈÝ£»¸üÓÐÉõÕߣ¬ÂÅ´ÎÍ˻ض©¹ºÖ®»õÆ·£¬µ¼ÖÂÁËË«·½¹«Ë¾¹¤×÷ÖеĻìÂÒºÍÀ§»ó¡£Îª±ÜÃâÎÊÌâÈÕÇ÷ÑÏÖØ£¬ÌØ´ËÔÚ½Óµ½¶¨µ¥ºó£¬Óɱ¾¹«Ë¾ÏúÊÛÈËÔ±Óë¹ó¹«Ë¾¸´ºË¡£ÈôÐè×÷³ö¸ÄÖ§£¬±¾¹«Ë¾°Ñ¶¨µ¥Ð޸ĺóµç´«¸±±¾£¬¹©¹ó¹«Ë¾²éºË¡£ ÅÎÍûÉÏÊö°ì·¨¾­ÊܼõÉÙÑÓÎ󣬴ٽøË«·½ÒµÎñ·¢Õ¹¡£
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It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future.
22.·ÇÕýʽµÄÔ¤Ô¼ÒªÇó
Could we meet some time this month to discuss the hypermarket proposal? We want to make decision by the beginning of next month. We would very much like to hear your thoughts before we make any definite plans. Could you choose a venue for the meeting? I can fly to London any time, Perhaps you would prefer Lyon or Paris? I leave it to you to choose. I look forward to seeing you again. ÄúºÃ!δ֪ÄÜ·ñÓÚ±¾Ô»áÃ棬ÉÌ̸ÓйØÌØ´ó×ÔÖúÊг¡µÄ½¨ÒéÄØ?ÎÒÃÇ×¼±¸ÓÚÏÂÔ³õ×÷³ö×îºó¾ö¶¨¡£ÔÚ䶩ÏÂÃ÷È·¼Æ»®Ö®Ç°£¬Ï£ÍûÄÜ×ÉѯµÄÒâ¼û¡£¸ÒÎÊÄÜ·ñÑ¡¶¨»áÃæµØµã?ÔÚÂ׶Ø¡¢°ÍÀè»òÀï°ºÉÌ̸¶¼¿ÉÒÔ£¬Ï¤Ëæ×ð±ã¡£ ÆÚ´ýÓëÄú¼ûÃæ¡£
23.ÎïÉ«´úÀíÉÌ
Our company manufactures a range of printing presses that are used successfully by companies in over 20 countries. A product specification brochure is enclosed. We are considering expanding our products to new markets and we would appreciate you assistance. In particular , we would like to identify the best agents who are currently serving the printing industryin your region. We are looking for organizations which conduct their business in a truly professional manner. They must be fully conversant with thetechnical side of the printing industry and have a comprehensive understanding of all the features of the lines t6hey represent. We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our requirements.We shall then contact them to explore the possibility of establishing a mutually acceptable business relationship. Thank you very much for your time and consideration in this matter. ±¾¹«Ë¾Éú²úµÄһϵÁÐÓ¡Ë¢»ú£¬»ñ¶þÊ®¶à¸ö¹ú¼ÒµÄ¹«Ë¾²ÉÓá£Ë溯¸½ÉϲúÆ·¹æ¸ñ˵Ã÷Ê飬½÷¹©²Î¿¼¡£ ÏÖΪ¸Ã²úÆ·¿ªÍØÐÂÊг¡£¬Ï£ÍûµÃÖª¹óµØÇø´ÓÊÂÓ¡Ë¢¹¤ÒµµÄ´úÀíÉÌöλÔÓéÀÖ¹Ù·½appÏÂÔØ¡£ÈçÃɹó¹«Ë¾Ð­Öú£¬½«²»Ê¤¸Ð¼¤¡£ÈçÄܲ¦Èß¼ÄÀ´Êý¸ö·ûºÏÉÏÊöÒªÇó´úÀíÉÌÉ̺Å£¬Ôò¸Ð¼¤²»¾¡¡£±¾¹«Ë¾½«ÓëÆäÁªÏµ£¬Ñо¿ÄÜ·ñ½¨Á¢»¥»Ý»¥ÀûÕÛÒµÎñ¹Øϵ¡£ ÓÒÃɻݸ棬²»Ê¤¸ÐºÉ!
24.»¶Ó­Ð´úÀíÉÌ
I would like to welcome you to our organization. We are very pleased to have you on our ream. I know that you will be equally proud of our products. Our European sales Representative, Antoine Gerin , will be in touch with you at regular intervals. Please feel to call him any time you have a problem, If I can regular intervals. Please feel free to call him any time you have a problem. If I can ever be of service, please call me. I am planning a trip to France next month, and I am looking forward to meeting you. In the meantime, the best of luck with our product line. »¶Ó­¼ÓÈë±¾¹«Ë¾³ÉΪÎÒÃǵÄÒ»·Ö×Ó¡£ÏàÐÅÄúÒ²»áÒÔ±¾¹«Ë¾µÄ²úƷΪÈÙ¡£Å·ÖÞÏúÊÛ´úÀí°²¶«Äᡤ¸ñÁֻᶨÆÚÓëÁªÂ磬ÓöÓÐÎÊÌâ¿ÉÓëËûÉÌÌÖ¡£ÈôÓÐÆäËûÐèÒª£¬»¶Ó­ÏòÎÒÌá³ö¡£ ÏÂÔÂÎÒ½«¸°·¨¹úÒ»ÓΣ¬ÆÚÍûÄÜÓëÄú»áÃæ¡£½÷×£²úÆ·ÏúÁ¿½Ú½ÚÉÏÉý¡£
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Would you be interested in stocking a radical new departure in laptop computers? I would very much like to brief you on this great innovation. Could we make an appointment? The machine is the same size as most laptops but comes with some totally new features. The retail price will undercut its nearest competitor by at least 20%.I shall be in the UK from 1 September to 20 October. If you would like to know more, just fax or telex me. ¹ó¹«Ë¾ÓÐûÓп¼ÂÇÅäÖÃ×îÐÂÐͺŵÄÊÖÌáµçÄÔ?±¾¹«Ë¾³ÏÒâÍƽé¸ÃոвúÆ·£¬ÅÎÄÜԤԼʱ¼ä×÷Ò»½éÉÜ¡£ ¸ÃµçÄÔÌå»ýºÍͬÀàµçÄÔÏà·Â£¬µ«Å䱸¶àÏîÏȽø¹¦ÄÜ¡£ÆäÁã ÊÛ ¼Û½ÏͬÀà²úÆ·±ãÒË20%ÒÔÉÏ¡£±¾È˽«ÓÚ9ÔÂ1ÈÕÖÁ10ÔÂ20ÈÕ¶ºÁôÓ¢¹ú¡£ÈçÃɲ¦ÈßÁ˽â¸Ã²úÆ·öλÔÓéÀÖ¹Ù·½appÏÂÔØ£¬·³ Ç뺯¸´¡£
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Thank you for your letter of 7 July regarding your new laptop computer. I regret to say that we cannot agree to your request for an appointment. We currently have the sole agency for another computer company, Under the terms of the contract , We are barred from stocking any other company's products. The sole agency comes under review in six months' time . Contact us then and we may be able to consider your new product. 7ÔÂ7ÈÕÓйØÐÂÐͺÅÊÖÌáµçÄÔº¯ÊÕϤ¡£ ±¾¹«Ë¾ÔÝδÄÜ°²ÅÅ»áÃ棬Éî¸ÐǸÒâ¡£ÏÖʱÕýΪÁíÒ»¼ÒµçÄÔ¹«Ë¾ÌáÈζÀ¼Ò´úÀí£¬¸ù¾ÝºÏÔ¼Ìõ¿î£¬²»µÃÏúÊÛ±ð¼ÒµçÄÔ¹«Ë¾µÄ²úÆ·¡£¸Ã´úÀíȨ½«ÓÚÁù¸öÔºóÆÚÂú¡£½ìʱ·³ÇëÔÙ×÷ÁªÏµ£¬¹²É̹ó²úÆ·´úÀíÊÂÒË¡£
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Thank you for your letter of 15 September. I note that you will bein the UK during the whole of November. We are quite interested by the fashion knitwear illustrated in yourcatalogue. As a fashion Chain. We might consider having some of our own designs manufactured in China. Please let me know when you would like to call on us. The week beginning 6 November would suit me best. I look forward to meeting you and discussing this matter. ¸Ðл9ÔÂ15ÈÕµÄÀ´ÐÅ¡£ÐÀΟóϽ«ÓÚ11Ô¶ºÁôÂ׶ØÒ»¸öÔ£¬Íûµ½Ê±Äܲ¦ÈßÏà»á¡£±¾¹«Ë¾¶Ô¹ó¹«Ë¾ÉÌƷĿ¼ÖеÄÕë֯ʱװÉî¸ÐÐËȤ¡£ÏÖÕýÑо¿Éè¼Æ¿îʽ£¬ÔÚÖйúÖÆÔìºó¼Ä±¾¹«Ë¾Ê±×°Á¬Ëøµê·¢ÊÛ¡£ ÈçÄÜÓÚ11ÔÂ6ÈÕ»òÆäºóÊýÌì³é¿ÕÀ´·Ã£¬µ±¸Ð¼¤²»¾¡¡£ ÆÚ´ýÓëÄú»áÃ棬ÉÌÌÖÓйØÊÂÒË¡£