¡¡¡¡Ç×°®µÄ¿ËÀï·òÏÈÉú£ºÔÚ¹ýÈ¥µÄÈý¸öÔÂÖУ¬ÎÒÁ½´ÎÏò¹ó·½¶©¹ºÁËÏ൱ÊýÁ¿µÄÓÉÂÞÒÁËùÖøµÄ¡¶±ãÀûµÄ°ì¹«»ï°é¡·Ò»Ê飬ָ¶¨ÐèÒª¾«×°±¾¡£µ«¹ó·½ÓÉÓÚ¾«×°±¾È±»õ£¬Á½´Î¼Ä¸øÎҵĶ¼ÊÇƽװ±¾¡£
¡¡¡¡ÖµµÃÇìÐÒµÄÊÇ£¬ÎÒÈÔÂô³öһЩƽװ±¾£¬µ«Ô½À´Ô½¶àµÄ¹Ë¿ÍË÷Òª¾«×°±¾¡££¨±¾¶ÔÉÙÓÐÁ½¼Ò¾ºÕùÕß³öÊÛ´ËÊéµÄ¾«×°±¾£©¡£
¡¡¡¡ËæÐżÄÉ϶©µ¥£¬¹ºÂò75±¾¡¶±ãÀûµÄ°ì¹«»ï°é¡·¾«×°±¾¡£ÇëÎÞÂÛÈçºÎ£¬²»Òª¼Ä¸øÎÒÆäËüÌæ´úÎï¡£ÎÒÏÖÒÑ´óÁ¿Æ½×°±¾µÄ¿â´æ¡£
¡¡¡¡6£©For Shortweight (ÓÉÓÚ¶ÌÖضøÒªÇóË÷Åâ)
¡¡¡¡Dear Sirs ,
¡¡¡¡We have just received the Survey Report from Shanghai Commodity Inspection Bureau evidencing that all drums of apple juice weigh short by form 1 to 5 kilogram ,totaling 300 kilogram. As the drums were intact , it is obvious that apple juice was short weight before shipment .Under such circumstances , we have to file a claim against you to the amount of RMB
¡¡¡¡850 plus inspection fee .
¡¡¡¡we are enclosing the Survey Report No. TE(95)115 and looking for ward to your settlement at an early date .
¡¡¡¡Yours faithfully .
¡¡¡¡Ç×°®µÄÏÈÉúÃÇ£º
¡¡¡¡ÎÒ·½¸Õ¸ÕÊÕµ½ÉϺ£É̼ì¾ÖµÄ˨Ñ鱨¸æ£¬Ö¤Ã÷ËùÓÐÆ»¹ûÖÿͰÉÙÒ»ÖÁÎ幫½ï,×ܹ²¼õÉÙÈýǧ¹«½ï¡£ÓÉÓÚ¹ûÖÍêºÃÎÞËð£¬ÏÔ¶øÒ×¼û£¬Æ»¹ûÖ¹À×°ÔËÇ°¾Í²»¹»ÖØÁ¿¡£ÔÚÕâÖÖÇé¿öÏ£¬ÎÒ·½²»µÃ²»Ïò¹ó·½Ìá³ö°Ë°ÙÎåʮԪÈËÃñ±ÒµÄË÷Å⣬Áí¼Ó¼ìÑé·ÑÓá£ÏÖËæП½ÉϵÚTE£¨95£©115ºÅÉ̼챨¸æ£¬Ï£ÍûÔçÈÕ½â¾öÕâÒ»ÎÊÌâ¡£
¡¡¡¡7£©For Over -Shipment £¨ÓÉÓÚµ½»õÊýÁ¿¹ý¶à¶ø±§Ô¹£©
¡¡¡¡Dear Sirs,
¡¡¡¡We thank you for promptness in delivering the Chinaware we ordered on 20th Dec .The number of cartons delivered by your carrier this morning was 360, whereas our order was for only 320.
¡¡¡¡Unfortunately , our present needs are completely covered and we cannot make use of the extra goods .Please inform us by fax what we are to do with the extra goods .
¡¡¡¡Yours faithfully ,
¡¡¡¡Ç×°®µÄÏÈÉúÃÇ£º¶ÔÓÚÎÒ·½12ÔÂ20ÈÕ¶©¹ºµÄ´ÉÆ÷£¬·Ç³£¸Ðл¹ó·½¼°Ê±·¢»õ¡£È»¶ø£¬½ñÔç¹ó·½³ÐÔËÈËËÍÀ´360Ïä»õÎ¶øÎÒ·½Ö»¶©¹ºÁË320Ïä¡£ºÜ²»ÐÒ£¬ÎÒ·½Ä¿Ç°µÄÐèÒªÒÑÍêÈ«±¥ºÍ£¬ÎÞ·¨½ÓÊܶàÓàµÄ»õÎï¡£Çë´«Õæ֪ͨÎÒ·½ÈçºÎ´¦Àí¡£
¡¡¡¡8£©¡¢or Inferior Quality (ÓÉÓÚÖÊÁ¿µÍÁÓ¶ø±§Ô¹)
¡¡¡¡Dear Sirs,
¡¡¡¡With reference to our Order No. 315, we are compelled to express our strong complaints for the inferior quality . Compared to the sample No . 169, the arrived self-adhesive correction tape is very transparent and does not satisfactorily cover the error being corrected .
¡¡¡¡We shall be glad to have your explanation of this inferiority in the quality , and also to know what you purpose to do in this matter .
¡¡¡¡Sincerely yours .
¡¡¡¡Ç×°®µÄÏÈÉúÃÇ£º¹ØÓÚÎÒ·½µÚ315ºÅ¶©µ¥£¬ÓÉÓÚµ½»õÖÊÁ¿µÍÁÓ£¬ÎÒÖ÷±»Æȱí´ïÇ¿ÁҵIJ»Âú¡£Í¬169ºÅÑùÆ·¾½Ï£¬´Ë´ÎÔ˵½µÄÐ޸ĴøÏ¡±¡£¬ÎÞ·¨ÂúÒ⸲¸Ç±»¸ÄÕýµÄ´íÎó¡£ÎÒ·½Ï£Íû¹ó·½¶ÔÕâÒ»Çé¿ö¼ÓÒÔ½âÊÍ£¬²¢¸æÖª¹ó·½¶Ô´ËʵĴ¦Àí·½·¨¡£
¡¡¡¡ 9£©¡¢For Errors in an Invoice(ÓÉÓÚ·¢Æ±´íÎó±§Ô¹)
¡¡¡¡Dear Sirs ,
¡¡¡¡When your sales representative, Helen Xu, called on me in late December ,she told me that you were offering a special price of $ 147 on the ,Wizard icemaker during the month of January .I ordered six on January 17, figuring the total amount of the order at $882.However ,the invoice that accompanied the shipment showed the amount due as $ 1098 .It is apparent that I was charged the regular price of $ 183 instead of the lower price I was promised .
¡¡¡¡Im enclosing a check for $ 882 in payment of the order .Unless I hear from , you to the contrary ,I will assume that this is the correct amount and that my account is clear .If this is not the case ,I would like your permission to return the six Wizard icemakers to you at your expense .
¡¡¡¡Sincerely yours ,
¡¡¡¡Ç×°®µÄÏÈÉúÃÇ:µ±¹ó·½ÏúÊÛ´ú±íº£Âס¤ÐìÈ¥ÄêÊ®¶þÔµװݷÃÎÒʱ,¸æÖª½ñÄêÒ»Ô·ÝÆæÊõÖƱù»ú½«ÒÔÿ̨147ÃÀÔªµÄ¼Û¸ñÏúÊÛ¡£ÎÒÓÚÒ»ÔÂÊ®ÆßÈÕ¶©¹ºÁËÁų̀£¬Ó¦Ö§¸¶882ÃÀÔª¡£È»¶ø£¬¹ó·½µÄÏúÊÛ¼Û³£¹æ¼Ûÿ̨183ÃÀÔª£¬¶ø²¢·ÇËùÐíŵµÄµÍÁ®¼Û¸ñ¡£Ë溯¸½ÉÏÒ»ÕÅ882ÃÀÔªµÄ֧Ʊ¡£³ý·ÇÎÒÌýµ½ÒìÒ飬·ñÔòÎÒ½«ÈÏΪ¿î¶îÕýÈ·¡¢ÕÊÎñÒÑÇå¡£Èç¹ûÇéÐÎÏà·´£¬ÇëÔÊÐíÎÒÍË»ØÁų̀ÆæÊõ ÖƱù»ú£¬ËùÐè·ÑÓÃÈ«Óɹó·½Ö§¸¶¡£
¡¡¡¡10)¡¢For Poor Performance on a Service Contract (ÓÉÓÚ·þÎñÖÊÁ¿²î¶ø±§Ô¹)
¡¡¡¡Dear Mr .Weidner .
¡¡¡¡Contract No. 17854
¡¡¡¡You will recall that you and I have discussed at least three times during the past six months the low quality of service provided by your hotel .After each conversation, service is improved for a short time , and then reverts .back to the old standard that brought abort my original complaints .
