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11.Ïò³¤ÆÚ¿Í»§ÍÆÏúвúÆ·
   iencloseanillustratedsupplementtoourcatalogue.itcoversthelatestdesignswhicharenowavailablefromstock.wearemostgratifiedthatyouhave,forseveralyeas.includeaselectionofourproductsinyourmail-ordercatalogues.theresultingsaleshavebeenverysteady.webelievethatyouwillfindournewdesignsmostattractive.theyshouldgetaverygoodreceptioninyourmarket.onceyouhavehadtimetostudytheupplement,pleaseletusknowifyouwouldliketotakethematterfurther.wewouldbeveryhappytosendsamplestoyouforcloserinspection.foryourinformation,weareplanningarangeofclassicalenglishdinnerserviceswhich,shoulddowellinthenorthamericanmarket.wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.
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   12.ΪÉÌóָÄ϶µÀ¿¹ã¸æ
   thankyouforyourbusiness.youarecurrentlyrepresentedinourdirectory.thisistheonlydirectoryofitskindwhichreachesallcompaniesinthebuildingandconstructionindustryintheuk.advertisinginourdirectorywasawisemoveonyourpart.wearecurrentlycompilinganeweditionofthedirectorywhichwillbepublishedinapril1995.theneweditionwillbeexpandedtoincludemajormanufacturersofplumbingequipmentintheeuropeancommunity.forpropercoverageinthedirectory,yououghttoappearinmorethanonecategory.ifyoudooptforamultiplelisting,youwillbeabletobuyspaceinadditionalcategoriesathalfprice.youcanbeassuredthattheneweditionwillbeonthedesksofallthemajordecisionmakersinthebuildingandhardwaretrades.pleasecompletetheenclosedformandreturnitwiththeappropriatefee.thanksagainforyourbusiness.
ÖÔÐĸÐл»Ý¹Ë¡£¹ó¹«Ë¾É̺ÅÒÑ¿¯µÇÔÚ±¾¹«Ë¾µÄÉÌóָÄÏÖС£¸ÃÖ¸ÄÏÄËΨһ¸²¸ÇÓ¢¹úÈ«²¿½¨Öþ¹«Ë¾µÄ¿¯ÎÔÚ´Ë¿¯µÇ¹ã¸æÈ·ÊÇÃ÷ÖÇÖ®¾Ù¡£ÏÖϳﱸ1998Äê4Ô°æµÄóÒ×ÅúÄÏ£¬Ð°æ»áÂÞÁÐÅ·ÖÞ¹±Í¬ÌåµÄÖ÷ҪǦ¹ÜÒµÖÆÔìÉÌ¡£Îª´ïµ½³öÉ«µÄÐû´«Ð§¹û£¬¹ó¹«Ë¾ÒË¿¼ÂÇÔÚ²»Í¬Àà±ð¿¯µÇ¹ã¸æ¡£ÈçÃɻݹË£¬³ýÊ׸ö¹ã¸æÍ⣬ÆäÓàÀà±ðµÄ¹ã¸æ½«¿É»ñ°ë¼ÛÓŻݡ£¸ÃÖ¸ÄϽ«·ÖË͸øËùÓн¨Öþ¹«Ë¾ºÍÎå½ðÆ÷¾ß¹«Ë¾Ö÷¹Ü¡£·³±íÌîÍ×Ë渽±í¸ñ£¬Á¬Í¬¹ã¸æ·ÑÓÃÒ»²¢¼Ä»Ø¡£×¨´ËÅκò¼ÑÒô¡£
   13.ÇëÇó¿Í»§×÷ÍƼöÈË
   thankyouforyourletterof2november.wearedelightedtohearthatyouaretopleasedwiththerefurbishmentofyourhotel.asyourknow.inourlineofwork,wedependongood,reportsaboutourprojectstowinfurtherbusiness.ourclientsalwaysshoparoundandlookforreferencesbeforecommittingthemselves.withyourpermission,wewouldliketouseyourhotelasareferencewhenwediscusssimilarrefurbishmentsinthehotelindustry.wouldyouagreetooursuggestingthatfutureclientsshouldcallyou?itwouldalsobemosthelpfulifwecouldoccasionallybringaclienttolookatyourhotel.wewould,ofcourse,stayovernightatleast.i¡¯llcallyounextweektohearyourreaction.thanksagainforyoukindwords.
´Ó11ÔÂ2ÈÕµÄÀ´º¯µÃϤ¸ó϶Թ󷹵êµÄÕûÐ޸е½ÂúÒ⣬´ËÏûÏ¢¶Ô±¾¹«Ë¾ÊµÊÇÒ»¹ÄÀø¡£Éè¼ÆÐÐÒµÖØÊÓÉùÓþ£¬¿ÍÈËÔÚÑ¡ÔñÉè¼Æ¹«Ë¾Ê±±ØÈ»»áÓÐËù±È½Ï¡£ÈçÃÉÔÊÐí£¬±¾¹«Ë¾ÓûÇë¹ó·¹µê×÷ÍƼöÈË£¬Ö¤Ã÷ÓйØÕûÐÞµÄÖÊËØ¡£Î´Öª¿É·ñÈÃÆäËû¿Í»§À´µç´¹Ñ¯?´ËÍ⣬Èç»ñÔÊ×¼¼ä»òÁªÍ¬¿Í»§Ç°À´²Î¹Û¹ó·¹µêÕûÐÞ£¬¶¨±ØÓÐĪ´ó°ïÖú¡£µ±È»£¬±¾¹«Ë¾»áÔ¤¶©·¿¼ä£¬ÖÁÉÙÁôËÞÒ»Íí¡£
   14.֪ͨ¿Í»§¼Û¸ñµ÷Õû
   weencloseournewcatalogueandpricelist.therevisedpriceswillapplyfrom1april1997.youwillseethattherehavebeennumberofchangesinourproductrange.anumberofimprovedmodelshavebeenintroduced.outrangeofwashingmachineshasbeencompletelyrevamped.manypopularlines,however,havebeenretainedunchanged.youwillbeawarethatinflationisaffectingindustryasawhole.wshavebeenaffectedlikeeveryoneelseandsomepriceincreaseshavebeenunavoidable.wehavenot,however,increasedourpricesacrosstheboard,inmanycases,thereisasmallpriceincrease,butinothers,noneatall.wecanassureyouthatthequalityofourconsumerdurableshasbeenmaintainedatahighstandardandthatourservicewillcontinuetobefirstclass.welookforwardtoreceivingyourorders.
½÷лÉÏеÄÉÌƷĿ¼ºÍ¼Û¸ñ±í¡£ÐÞ¶©¼Û¸ñ¶¨ÓÚ1997Äê4ÔÂ1ÈÕÆðÉúЧ¡£²úƷϵÁÐÓÐÒ»´ó¸ïУ¬Ôö¼ÓÁ˲»ÉÙ¸ÄÁ¼µÄÐͺÅ£¬°Ç³öһϵÁÐпîµÄÏ´Ò»ú£¬µ«Ðí¶à¿îµÄ¿ª¶¯ºÅÈÔ±£³Ö²»±ä¡£Í¨»õÅòÕÍÓ°ÏìÕû¸ö¹¤ÒµÁ¬´øÁî»õÆ·¼Û¸ñÉÏÕÇ¡£ËäÈ»Èç´Ë£¬±¾¹«Ë¾²¢Î´È«ÃæÌáÉý¼Û¸ñ£¬µ÷Õû·ù¶ÈÒ಻´ó¡£±¾¹«Ë¾¼áÊØÒ»¹áÐÅÄÎñÇó³ö²úÓÅÖÊÖ®ÄÍÓÃÏû·ÑÆ·£¬Ó­ºÏ¹Ë¿ÍµÄÐèÒª¡£Ð»Ð»¹ó¹«Ë¾¶àÄê»Ý¹Ë£¬ÅμÌÐøºÏ×÷¡£
15.˵Ã÷¼Û¸ñµ÷ÕûÔ­Òò
   iencloseournewpricelist,whichwillcomeintoeffect,fromtheendofthismonth.youwillseethatwehaveincreasedourpricesonmostmodels.wehave,however,refrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.wefeelweshouldexplainwhywehaveincreasedourprices.wearepaying10%moreforourrawmaterialsthanwewerepayinglastyear.someofoursubcontractorshaveraisedtheirbyasmuchas15%.asyouknow,wetakegreatprideinourmachinesandarejealousofthereputationforqualityanddependabilitywhichwehaveachievedoverthelast40years.wewillnotcompromisethatreputationbecauseofrisingcosts.wehope,thereforedecidedtoraisethepriceofsomeofourmachines.wehopeyouwillunderstandourpositionandlookforwardtoyourorders.
ÏÖ½÷¸½Éϱ¾¹«Ë¾Ð¼۸ñ±í£¬Ð¼۸ñ½«ÓÚ±¾Ôµ×ÉúЧ¡£³ýÁË´æ»õ³äÔ£µÄÉÌÆ·Í⣬ÆäÓà´ó²¿·Ö»õÆ·¾ùÒѵ÷Éý¼Û¸ñ¡£ÊǴε÷ÕûÔ­ÒòÊÇÔ­²ÄÁϼ۸ñÉý·ùÉÏÕÇ10%¡õ£¬Ò»Ð©³Ð°üÉ̵ļ۸ñµ÷Éýµ½15%¡£¹ýÈ¥40Ä꣬±¾¹«Ë¾Éú²úµÄ»úÆ÷Æ·ÖÊÓÅÁ¼¡¢ÐÔÄÜ¿É¿¿¡£½ñΪȷ±£²úÆ·ÖÊÁ¿£¬Î¨ÓÐÉÔΪµ÷Õû¼Û¸ñ¡£ÉÏÊöÇé¿ö£¬»¹Íû¿¼ÂÇ¡£Ô¸ÄÜÓë¹ó¹«Ë¾±£³Ö½ôÃܺÏ×÷¡£
 16.»Ø¸´¸ÐлÐÅ
   wegreatlyappreciateyourletterdescribingtheassistanceyoureceivedinsolvingyourair-conditioningproblems.wearenowinourfiftyyearofoperation,andwereceivemanyletterslikeyourindicatingahighlevelofcustomersatisfactionwithourinstallation.wearepleasedthatourtechnicalstaffassistedyousocapably.wewouldlikeyoutoknowthatityouneedtocontactusatanytimeinthefuture.ourengineerswillbeequallyresponsivetoyourrequestforassistance.ifwecanbeofservicetoyouagain,pleaseletusknow.thankyouagainforyourverykindletter.
³ÐÃÉÀ´ÐÅÔÞÑï±¾¹«Ë¾ÌṩµÄ¿Õµ÷άÐÞ¹¤³Ì·þÎñ£¬ÐÀϲ²»ÒÑ¡£ÎåÄêÇ°¿ªÒµÖÁ½ñ£¬ÂÅ»ñ¿Í»§À´º¯¼Î½±£¬±¾¹«Ë¾ÈÙÐÒÖ®ÖÁ¡£ÐÀϤ¹ó¹«Ë¾Ê¶¼¼ÊõÈËÔ±µÄ·þÎñ£¬ËûÈÕ¿ÁÓÐÈκÎÐèÒª£¬ÒàÇëÓë±¾¹«Ë¾ÁªÂ磬±¾¹«Ë¾¶¨µ±ÌṩÓÅÐ㼼ʦ£¬½ß³ÏЧÀÍ¡£Ôڴ˽÷ÔÙÖÔÐĸÐл¹ó¹«Ë¾µÄÔÞÉÍ£¬²¢Çë¼ÌÐø±£³ÖÁªÂç¡£
 
   17.Çë¿Í»§Õ÷ѯÆäËü¹«Ë¾
   thankyouforyourenquiryof5mayconcerningsilkblouses.weregrettosaythatwedonotmanufactureclothingtoyourowndesignstothehighesteuropeanstandards:swantextilescorporationtheindustrialzoneshekouwesupplythefactorwithalltheirsilkmaterials,iencloseaswatchofourstockmaterialsforyourexamination.shouldyoudesireanyofthesesamplesmadeupintofinishedproducts,wecansupplytheswanfactorywiththem.wehopethatthiswillbeofhelptoyouandwishyoueverysuccessinyourbusinessdealings.
лл5ÔÂ5ÔÂÈÕÀ´º¯²éѯ¹ØÓÚæú³ñÕÖÉÀµÄÊÂÒË¡£±¾¹«Ë¾Ö»Éú²úæú³ñ²¼ÁÏ£¬¹©Ó¦·Ä֯ƷÅú·¢É̺ÍÖÆÔ쳧¼Ò£¬²¢Ã»ÓÐÖÆÔì³ÉÒ£¬Òò¶øδÄܽÓÊܹó¹«Ë¾¶©»õ£¬½÷ÖÂÍò·ÖǸÒâÈ»¶ø£¬±¾¹«Ë¾ÀÖÒâÍƼö±¾µØÒ»¼ÒÉú²úÓÅÖÊÄÐ×°µÄ¹¤³§£¬ÏàÐÅ¿É°´¹ó¹«Ë¾Éè¼ÆµÄ¿îʽÖÆÔì·ûºÏÅ·ÖÞ×î¸ß±ê×¼µÄ·þ×°£ºÉß¿Ú¹¤ÒµÇøÌì¶ì·Ä֯Ʒ¹«Ë¾¡£¸Ã³§µÄË¿³ñ²¼ÁÏÈ«Óɱ¾¹«Ë¾¹©Ó¦£¬Ë溯ÁËʲÑù±¾ÒÔ¹©²éÔÄ£¬Èç¹ó¹«Ë¾ÈÏΪÊʺÏ£¬±¾¹«Ë¾ÀÖÒ⸺Ôð¹©Ó¦ËùÐè²¼ÁÏ¡£Ô¸ÉÏöλÔÓéÀÖ¹Ù·½appÏÂÔضԹó¹«Ë¾ÓÐËù°ïÖú¡£½÷×£ÉúÒâÐË¡£¬ÊÂÊÂ˳´ï¡£
   18.¸ÄÉÆ·þÎñ
   thankyouforyourletterof26january.iapologizeforthedeliveryproblemsyouhadwithuslastmonth.ihavehadameetingwithourproductionandshippingmanagerstoworkoutabettersystemforhandlingyouraccount.weknowwemadeamistakeonyourlastorder.althoughwereplaceditforyou.wewanttomakesureitdoesnothappenagain.wehavedevisedtheenclosedchecklisttouseforeachofyourfutureorder.itincludesyourfirm¡¯sparticularspecifications,packingrequirementsandmarkinginstructions.ibelievecanserviceyourcompanybetterandhelpyouoperationsrunmoresmoothlywiththissafeguard.pleasecontactusifthereareanyadditionalpointsyouwouldlikeustoinclude.
¸Ðл1ÔÂ26ÈÕÀ´ÐÅ¡£¶ÔÉÏÔ¹ó¹«Ë¾¸ü»»ËùÐè»õÆ·£¬Î¨¿ÖÀàËÆʼþÔÙ·¢Éú£¬±¾¹«Ë¾Éú²ú¡¢ÔËÊäºÍ³ö¿Ú²¿¾­ÀíÒÑÉÌÒéÖƶ©¸üÓÐЧ·½·¨´¦Àí¹ó¹«Ë¾ÊÂÎñ£¬²¢Îª´ËÌرðÉè¼ÆÇåµ¥¡£ËæÐÅ·îÉϸÃÇåµ¥£¬¹©¹ó¹«Ë¾½ñºó¶©»õÖ®Óᣵ±ÖаüÀ¨ÌØÊâ¹æ¸ñ¡¢°ü×°ÒªÇóºÍéË˵Ã÷µÈÀ¸Ä¿£¬ÏàÐŴ˾ÙÓÐÖú±¾¹«Ë¾Ìṩ¸ü¼Ñ·þÎñ£¬´Ù½øË«·½ºÏ×÷¡£ÈçÓûÔöÉèÈκÎÀ¸Ä¿ÓÚ¸ÃÇåµ¥ÉÏ£¬¿ÒÇó»Ýʾ¡£
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   thankyouforyourenquityof25august.wearealwayspleasedtohearfromavaluedcustomer.iregrettosaythatwecannotagreetoyourrequestfortechnicalinformationregardingoursoftwaresecuritysysytems.thefactis,thatmostofourcompetitorsalsokeepsuchinformationprivateandconfidential.isincerelyhopethatthisdoesnotinconvenienceyouinanyway.ifthereisanyotherwayinwhichwecanhelp.donothesittetocontactusagain.
8ÔÂ25ÈÕÐÅÊÕϤ£¬½÷´ËÖÂл¡£À´ÐÅÒªÇó±¾¹«Ë¾ÌṩÓйØÈí¼þ±£ÃÜϵͳµÄ¼¼ÊõöλÔÓéÀÖ¹Ù·½appÏÂÔØ£¬µ«¼øÓÚͬÐÐÏòÀ´ÊӸõÈöλÔÓéÀÖ¹Ù·½appÏÂÔØΪ»úÃÜÎļþ£¬±¾¹«Ë¾Ò಻±ã͸¶£¬ÉÐÆí¼ûÁ¡£ÎÒÕæ³ÏµØÏ£ÍûÕâÑù²»»á¶Ô¹ó¹«Ë¾Ôì³É²»±ã¡£ÈçÐè±¾¹«Ë¾Ð­ÖúÆäËûÊÂÒË£¬»¶Ó­Ëæʱ´Í¹Ë´¹Ñ¯¡£×£ÒµÎñÕôÕôÈÕÉÏ! 
   20.Ó¦¸¶ÄÑ°ìµÄ¿Í»§
   wehavebeendoingbusinesstogetherforalongtimeandwevalueourrelationshipoflate,wehavenotbeenabletoprovidethekindofservicewebothwant.theproblemisthatyourpurchasingdepartmentischangingordersaftertheyhavebeenplaced.thishasledtoconfusionandfrustrationforbothofourcompanies.inseveralinstances.youhavereturnedgoodsthatwereoriginallyordered.tosolvetheproblem,iproposethatonreceiptofanorder,oursalesstaffcontactyoutoverifyit.ifyoudecideonanychanges,wewillamendtheorderandfaxyouacopysothatyoucancheckit.itrustthissystemwillcutdownondelaysanderrors,andallowouroperationstorunsmoothly.
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